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Shipping Policy
UPDATED:
We offer free shipping for all orders over $85.00. The choice of carrier is based upon your delivery zip/Postal code.
Orders are ship from the following Zones:
USA Orders: Washington State.
Canadian Orders: Manitoba
International Orders: Directly from the Manufacturer. Carrier is determined by the manufacturer and dutys and custom fees are not included.
We keep a limited number of kits on hand and if available at the time of order, your order will be processed and shipped within 3 to 5 business days.
If an order is placed on the weekend, the order will be processed and shipped on the next business day.
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Pre-Orders Policy
Pre-Orders: All products marked as Pre-Orders will be shipped as soon as they arrive from the Manufacturer (fulfullment time to North America is 17 business days). Please note: Production and Shipping will be delayed during all Chinese Holidays and will be posted on our home page.
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CUSTOMS AND DUTIES
If you live outside of the North America, there may be duty & custom fees associated with your order. The shipping fee we charge only covers shipping. We are not responsible for any duty & fees charged by your local government and no refunds will be issued for packages that are returned for failure to pay duty fees.
You will receive an email with a tracking number when your order is shipped. Simply click on "View my Order" and you will be taken to the tracking page.
If a package has been marked as delivered by the postal carrier, we are not able to issue a replacement unless the shipment is being returned to us. We suggest getting in touch with the postal service directly.